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The Custom House Hotel in London is a modern hotel in the city's Docklands area, situated directly opposite the Custom House railway station, and offers access to the ExCel Conference centre via a footbridge 300 metres away. The 146 air conditioned guestrooms are decorated in simple white with modern light oak furnishings. All rooms have wireless Internet access, direct dial phones, televisions, coffee and tea making facilities and complimentary toiletries. For business guests, the Custom House Hotel has three conference rooms, which can be combined to create a large banqueting area accommodating up to 350 people for an event held in London. Practical amenities include secure paid parking, wireless Internet access throughout the building, and a 24 hour front desk. The Custom House Hotel, London, offers a range of dining options, including a traditional English pub, a bistro style grill and Ho Lee's Chinese Restaurant. The business and shopping district of Canary Wharf is three miles away, while London's major attractions, including Tower Bridge, the Tower of London, Buckingham Palace, Covent Garden and the London Eye are all within six miles. London's City Airport is 1.5 miles from the hotel. Guests can take the airport shuttle bus connection, Silverlink Metro, to the Docklands Light Railway station at Canning Town, and travel two stops to the Custom House station. Taxis leave from in front of the terminal building and cost approximately 5 GBP. Renovation Notice: Effective August 27, 2007, the hotel is undergoing renovations to its entrance and facade. There is no estimated date of completion available.
Check In Time - 2 P.M
Check Out Time - 11 Noon
Hotel Amenities
Continental Breakfast
Movies Available In Room
Tea/Cofee Maker
Hotel Dining
Hotel Bar
Handicap Accessible
Pets Allowed
TV in Room
Data Ports
Meeting Rooms
Business Center
Dry Cleaning Service
Non-Smoking Rooms
Air Conditioning
Clothing Iron
Wake Up Service
Hair Dryer
Rental Car Desk
Family Rooms
London Area Attractions
Area Attractions: Bus 0 Mi / 0 Km Train 0 Mi / 0 Km Central London West End 7 Mi / 11 Km City Of London Tower Bridge 4 Mi / 6 Km City Airport 1 Mi / 2 Km Thames Barrier 1 Mi /2 Km Conference Rooms 3 Meeting Rooms Capacity Of Largest Room 60 People Maximum Conference Capacity 150 People Maximum Banquet Capacity 120 People Meeting Room Name Hms Belfast Dimensions /In Metres/ Length 6.2 Width 8 Height 2.7 Maximum Theatre Style Capacity 42 Maximum Classroom Style Capacity 18 Maximum U Shaped Style Capacity 20 Maximum Boardroom Style Capacity 24 Maximum Cocktail Style Capacity 250 Maximum Banquet Style Capacity 250 Maximum Dinner Dance Style Capacity 250 Does The Room Have Windows For Natural Daylight. No Can These Windows Be Effectively Blacked Out. N/A Description Each Conference And Meeting Room Is Separated By Adjustable Partition Boards, Therefore The Maximum Capacities For Cocktail, Banquet And Dinner Dance Styles Are Based On All Partition Boards Being Removed. We May Also Suggest That The Hotel Silver Bar /Dim 4.3x8/ And Marquee /Dim 5x5/ Are Available During Cocktail, Banquet Or Dinner Dance Functions. Meeting Room Name Cutty Sark Dimensions /In Metres/ Length 6.3 Width 5.3 Height 2.7 Maximum Theatre Style Capacity 32 Maximum Classroom Style Capacity 12 Maximum U Shaped Style Capacity 12 Maximum Boardroom Style Capacity 16 Maximum Cocktail Style Capacity 250 Maximum Banquet Style Capacity 250 Maximum Dinner Dance Style Capacity 250 Does The Room Have Windows For Natural Daylight. Yes Can These Windows Be Effectively Blacked Out. Yes Description Each Conference And Meeting Room Is Separated By Adjustable Partition Boards, Therefore The Maximum Capacities For Cocktail, Banquet And Dinner Dance Styles Are Based On All Partition Boards Being Removed. We May Also Suggest That The Hotel Silver Bar /Dim 4.3x8/ And Marquee /Dim 5x5/ Are Available During Cocktail, Banquet Or Dinner Dance Functions. Meeting Room Name Mary Rose Dimensions /In Metres/ Length 5.5 Width 5 Height 2.7 Maximum Theatre Style Capacity 24 Maximum Classroom Style Capacity 8 Maximum U Shaped Style Capacity 10 Maximum Boardroom Style Capacity 14 Maximum Cocktail Style Capacity 250 Maximum Banquet Style Capacity 250 Maximum Dinner Dance Style Capacity 250 Does The Room Have Windows For Natural Daylight. Yes Can These Windows Be Effectively Blacked Out. Yes Description Each Conference And Meeting Room Is Separated By Adjustable Partition Boards, Therefore The Maximum Capacities For Cocktail, Balquet And Dinner Dance Styles Are Based On All Partition Boards Being Removed. We May Also Suggest That The Hotel Silver Bar /Dim 4.3x8/ And Marquee /Dim 5x5/ Are Available During Cocktail, Banquet Or Dinner Dance Functions. Fees May Apply To Above Facilities
Driving Directions
FROM AIRPORT : LEAVE AIRPORT AT FIRST ROUNDABOUT TURN LEFT OVER BRIDGE (AIRPORT RUNWAY ON RIGHT) NEXT ROUNDABOUT 2ND EXIT LEFT ONTO VICTORIA DOCK ROAD THOUGH TRAFFIC LIGHTS HOTEL ON RIGHT.
Hotel Policies & Disclaimers
Minimum Night Stay May Apply Family Plan - There Is No Room Charge For 1 Child Aged 12 Years Or Under When Sharing A Room With 2 Paying Adults And Using Existing Beds. Maximum 3 Persons Per Room. Pets Permitted - Small Pets Allowed Reservations Accepted Until 4pm Local Hotel Time On Day Of Arrival. It Is Recommended That When Making Reservations On The Same Day As Arrival That They Are Confirmed No Later Than 12 Noon Local Hotel Time.
Hotel Cancellation Policy
This Property Requires A Notification Of Cancellation By 4pm Hotel Time Day Of Arrival To Avoid A Penalty.